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Departments 17-May-2017 8:04 am Posted by: Vista Support

Add new Department

You can add new Department from the Department List view.

To view Department List, Click Settings → Departments.

Click Add New.

Now enter Department name, Assign users to it from users drop down, write description for the Department.

Click Save to add this Department to your helpdesk.

Edit/Delete Departments
Edit Department details

Click Settings → Departments.

Click the pencil icon under Action to Edit Department Details.

Update the Department details and Click Save. Department info will be updated.

Delete Department

Click Settings → Departments.

Click the Trash icon under Action. Press Yes to confirm. Department will be deleted from your helpdesk.

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